At NCCO, I own eCommerce strategy across the enterprise, including a multi-year initiative to consolidate four global storefronts onto a single platform. The work aligns website UX, CRM-integrated quoting, and fulfillment across the business.
I also own NCCO’s CRM strategy and develop digital marketing plans across SEO, SEM, social media, and email. I work with Sales, IT, and Data Services on connected systems and customer experiences.
As Digital Marketing Manager, I directed the implementation of Salesforce Marketing Cloud, replacing Pardot; email click-to-open rate increased 113% after migration. I also partnered with IT and Data Services on a Boomi integration initiative and Salesforce Account data cleanup spanning 90K+ accounts.
I’ve built and mentored digital marketing teams, brought SEO, SEM, blog content, and social media in-house, and hold the Certified Digital Marketing Professional (CDMP) and PCM® Digital Marketing credentials.

