Emily Holland
@emilyholland
Detail-oriented professional with expertise in client communication and compliance.
What I'm looking for
I am a detail-oriented and highly organized professional with a strong background in managing sensitive financial and client documentation. My experience includes overseeing regulatory compliance and streamlining office processes to enhance efficiency. I pride myself on my strong analytical skills and my passion for helping clients achieve their goals.
In my current role as a Group Home Manager at Diverse Journeys, I lead the development and implementation of person-centered support plans and behavior support plans. I monitor client progress and ensure staff adherence to clinical protocols, intervening with corrective support when necessary. My ability to communicate effectively with medical professionals, state officials, and internal teams has been crucial in maintaining high service standards.
Previously, as a Property & Office Manager at Robinson Realty Inc, I managed correspondence for a portfolio generating over $300,000 in monthly revenue. I assisted in marketing and leasing efforts, ensuring a 100% occupancy rate while maintaining compliance with occupancy and fair housing guidelines. My collaborative approach and strong interpersonal skills have enabled me to build lasting relationships with clients and colleagues alike.
Experience
Work history, roles, and key accomplishments
Group Home Manager
Diverse Journeys
Sep 2022 - Present (2 years 10 months)
Led the development, implementation, and monitoring of person-centered support plans, behavior support plans, and risk mitigation strategies. Monitored client progress and staff fidelity to clinical protocols, intervening with corrective support where necessary.
Property & Office Manager
Robinson Realty Inc
Jul 2021 - Jul 2022 (1 year)
Managed correspondence between property owners, tenants, and vendors for a portfolio generating over $300,000 in monthly revenue. Assisted the Property Manager with marketing, leasing, and certification paperwork to maintain a 100% occupancy rate.
Education
Degrees, certifications, and relevant coursework
San Diego State University
Bachelor of Arts, General Business
Completed a Bachelor of Arts degree with a focus on General Business. Gained foundational knowledge in various aspects of business operations and management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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