Whitney Berczik

Managed all aspects of leasing and new community lease-up, including apartment punch lists and construction sign-offs. Successfully raised occupancy over 10% within a month, exceeding budgeted percentages, and maintained an 85% resident renewal ratio.

Completed temporary assignments across various apartment communities, handling all aspects of leasing. Responsibilities included efficient collection of rental payments.

Operated independently, applying extensive multi-family industry knowledge and strong analytical skills. Provided project management and interpersonal expertise to various clients.

Supported the Property Manager in core business processes such as leasing, client relations, marketing, and maintenance for 250 LIHTC mixed-income units. Effectively utilized company leasing procedures to qualify prospects, present properties, and close sales, while emphasizing resident retention.

Directed all leasing and management operations for a new 192-unit LIHTC mixed-income community, coordinating closely with construction for timely occupancy. Achieved lease-up in under six months and consistently maintained over 96% occupancy. Assisted in software conversion and fostered community engagement through resident functions.

Oversaw all leasing and management functions for a new 152-unit LIHTC community, ensuring on-schedule occupancy through close collaboration with construction. Achieved 100% occupancy within 5 months and maintained a 95% resident renewal ratio with zero delinquency. Collaborated with City of Houston and Harris County Housing Authorities.

Promoted to manager, significantly increased occupancy from 84% to an average of 98% within two months for a 168-unit property. Established performance agreements for staff, consistently achieved zero delinquencies, and maintained a 95% monthly renewal ratio.

Completed continued education courses focused on Housing Tax Credit Compliance. Attended seminars presented by TDHCA to ensure adherence to industry regulations.