Emily Contreras

I’m a detail-oriented administrative and customer service professional with over 15 years of experience across insurance and healthcare settings. I’m known for accuracy, organization, compassion, and handling multiple priorities in fast-paced environments.

In my current role at Circle Business Insurance Agency, I process insurance claims, endorsements, renewals, certificates, and RMV-3 forms while maintaining detailed records. I also manage billing and policy updates and support clients via phone and email, ensuring timely processing of insurance documentation.

Previously, I supported patient care as a Medical Assistant and later as a Dental Assistant and Physical Therapy Aide. I recorded patient vitals, maintained medical records, prepared charts, performed EKGs, supported procedures, and helped with scheduling—alongside HIPAA compliance, CPR, and medical assisting responsibilities.