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Emerose Posada

@emeroseposada

Patient Coordinator at CF OUTSOURCING SOLUTIONS - EASTWOOD, scheduling care and connecting patients with referrals and resources.

Philippines

Message

What I'm looking for

I'm ready to transition my healthcare administrative experience into a dedicated Patient Navigator role and help ensure positive care experiences.

At CF OUTSOURCING SOLUTIONS - EASTWOOD, I scheduled consultations, managed appointment changes, and updated patient records in the EHR system. I also connected patients with appropriate resources, including housing referrals and after-hours support.

At MANPOWER, I supported ABBOTT members with insurance eligibility checks, payment collection, and appeals for unpaid services. I used AVAILITY and NORIDIAN portals for eligibility checks and handled payment processing with DR CHRONO and clearage.

I'm ready to transition my experience in patient coordination, insurance advocacy, and scheduling into a dedicated Patient Navigator role, helping patients have positive care experiences.

Experience

Work history, roles, and key accomplishments

Patient Coordinator

CF Outsourcing Solutions

Dec 2024 - Mar 2026 (1 year 3 months)

Managed high-volume inbound and outbound communications, routed calls, and booked patient appointments. Created and updated patient records in the EHR system, adjusted schedules, and provided navigation referrals for after-hours needs.

Patient Coordination Appointment Scheduling Electronic Health Records (EHR)Rovicare Doxy Communication Skills Customer Service

Customer Service Advocate

Abbott

Jun 2024 - Dec 2024 (6 months)

Collected fees by calling insurance companies, checked patient eligibility using AVAILITY and NORIDIAN portals, and submitted appeals for unpaid services. Processed payments using Dr Chrono and Clearage.

Insurance Verification Payment Collections Availity Noridian DrChrono Clearage Customer Service