Eman Mostafa

Provided high-level executive and personal support to the CEO and Medical Director, managing complex calendars, travel, and confidential documentation. Acted as primary point of contact and liaised with government and healthcare stakeholders.

Provided administrative and executive support to medical education teams, coordinating clinical rotations and examination logistics. Automated scheduling processes and maintained academic records.

Delivered confidential administrative support to school leadership, managing student records and inquiries. Prepared documents and reports using Microsoft Office.

Supported recruitment cycle, maintained HR databases, and coordinated visa and insurance processes. Delivered orientations and processed payment requests.

Administered web sales, refunds, and member services through Zendesk. Managed tickets and coordinated with hotel partners to resolve issues.

Delivered customer service and account support while working toward sales targets. Used Siebel and other systems to track interactions and manage subscriber services.

Provided executive support including diary management, travel coordination, and confidential correspondence. Managed office operations and maintained records.

Managed telephone lines, screened calls, and coordinated schedules. Responded to parent inquiries and processed official documentation.

Bachelor of Laws (LLB) from the Faculty of Law, Ain Shams University, Cairo, Egypt, completed in 2008.

Completed a Communication Skills Certificate from GCM Company, Egypt.

Completed a Modern Management & Secretarial Course from Mark Center, Al-Ahram.