Elsie Mutaremwa

Re-engaged by property management to run interim marketing campaigns, drive lead generation, and boost brand visibility for residential offerings. Manage customer outreach and inquiries via digital channels and Meta Business Suite, converting prospects into bookings.

Monitored patient and client accounts, tracked outstanding payments, and supported credit control follow-ups to ensure timely collections. Updated financial records, prepared reconciliations, processed invoices, and supported HR and payroll operations.

Provided administrative and operational support to external auditors by compiling and verifying financial data. Managed petty cash transactions and operational budgets, and served as a liaison for the operations team.

Executed routine administrative tasks and prepared daily/monthly operational performance and customer feedback reports. Managed customer inquiries and complaint-resolution workflows, and maintained central databases and file archives.

Provided administrative support in a distribution company, handling day-to-day clerical tasks and assisting with operational coordination.

Executed marketing activities to promote residential offerings, supporting brand visibility and customer engagement.

Provided field support for electrification projects, assisting with operational tasks and stakeholder coordination.

Completed an internship, gaining exposure to administrative and operational processes within a national authority.

Assisted with store operations, managing inventory and supporting logistical coordination.

Completed Project Management Training at MAT ABACUS Business School in 2024.

Bachelor of Business Administration in Accounting from Makerere University Business School, completed in 2022.