Open to opportunities

Tuiya Choge

@tuiyachoge

Administrative and operations professional improving systems, data accuracy, and workflow efficiency across fast-paced teams.

Kenya

Message

What I'm looking for

I’m looking for a role where I can improve operations through clear processes, reliable reporting, and data accuracy—while growing into project management and web/coding/AI-driven monetization projects. I want a supportive, fast-paced team that values initiative and measurable results.

I’m an administrative and operations professional known for implementing efficient systems, restructuring workflows, and strengthening internal processes that help high-performance teams deliver results. I focus on reliability, proactive initiative, strong communication, and measurable impact especially in fast-paced, high-traffic environments.

Right now, I’m completing a rotational attachment at M.P. Shah Hospital in Patient Services and Billing, where I contribute hands-on to billing reconciliation and patient services coordination. I reconcile Hospital Information Management System (HIMS) records with insurance claim captures to improve data accuracy and reduce discrepancies, and I’ve also supported inpatient (IP) request follow-ups through cashiers and relevant teams.

Previously, at BEKE Real Estate Agency (BEKE Africa), I implemented new administrative, reporting, and tracking systems that improved efficiency and accountability. I reorganized company filing and documentation for accuracy and compliance, drafted professional correspondence and meeting reports, supported media and marketing efforts, and helped drive joint venture collaboration by engaging developers, companies, and agents.

Earlier roles also shaped my front-of-house and customer-service discipline, including full-time work as a Children’s Activity Coordinator and Reception Assistant, where I maintained accurate sales and stock records while supporting high-traffic operations. Alongside my career progress, I’m pursuing Law (LLB) and building technical skills in Project Management, Web Development, Coding & AI for monetization—so I can bring structured thinking, data-driven execution, and modern digital capability into the roles I’m ready to take next.

Experience

Work history, roles, and key accomplishments

Current

Patient Services & Billing Intern

Current

M.P. Shah Hospital

Jan 2026 - Present (4 months)

Reconciled Hospital Information Management System (HIMS) records with insurance claim captures, achieving 75% accuracy to reduce discrepancies and support timely reimbursements. Supported inpatient billing workflows and claim follow-ups, including Python-assisted data reconciliation (70% accuracy) and front-of-house patient coordination.

Insurance Claims Processing Data Reconciliation Python Document Management

Administrative & HR Assistant

BEKE Africa

Aug 2025 - Dec 2025 (4 months)

Implemented new administrative, reporting, and tracking systems, improving efficiency and accountability, and restructured company filing for better accuracy and compliance. Supported marketing and joint venture activities, sourcing 14 properties for BEKE (and 7 personally) and achieving a 95% success rate in securing meetings for collaboration.

Property Sourcing Stakeholder Management Strategic Planning

Children Activity Coordinator

Bounce n Play

Oct 2023 - Aug 2025 (1 year 10 months)

Coordinated children’s age-appropriate games and activities, maintaining a safe, interactive environment in high-traffic customer settings. Provided customer service and cashiering support while reconciling sales and stock records to responsibly manage shortages and support smooth front-of-house operations.

Customer Service Cashiering Sales Support Communication Time Management

Administrative Assistant (Rotational)

Davita Management

Apr 2020 - Jul 2020 (3 months)

Supported administrative operations including financial documentation, record-keeping, and internal coordination for issuing payments and related follow-ups. Maintained accurate records by scanning and filing documents to ensure timely completion of tasks.

Administrative Support Record keeping Payment Processing Document Scanning Process Coordination Compliance Support

Education

Degrees, certifications, and relevant coursework

Data Analytics E-Learning University Program

Data Analytics program, Data Analytics

2024 -

Ongoing e-learning university program in Data Analytics that began in January 2024.

Project Management Course

CAPM (Certified Associate in Project Management), Project Management

Working toward the CAPM (Certified Associate in Project Management) certification; project management training is ongoing.

Project Management Course

PMP (Project Management Professional), Project Management

Working toward the PMP (Project Management Professional) certification; project management training is ongoing.

Project Management Course

CSM (Certified ScrumMaster), Agile / Scrum

Working toward the CSM (Certified ScrumMaster) credential; Scrum training is ongoing.

E-learning

Web Development Course (E-learning), Web Development

Ongoing web development training via an e-learning course.

Self-directed learning

Certified Coding Associate (CCA) & Certified Coding Specialist, Coding & Artificial Intelligence

Activities and societies: Focusing on practical application of coding languages and AI tools to develop monetization strategies and digital income-generating projects (hobby-driven skill development).

Self-directed coding and AI training focused on building practical monetization strategies and digital income-generating projects.