el mustapha ben bihi
@elmustaphabenbihi
I build and deliver scalable eLearning programs and LMS experiences.
MoroccoWhat I'm looking for
At Internet Society, I led LMS implementations and learning delivery for global programs, serving more than 50,000 learners across 160+ countries through Docebo, Moodle, and Freshdesk.
I bridge learning teams, SMEs, IT vendors, trainers, and accreditation partners to turn program requirements into effective learner experiences. I led UAT cycles, enhanced Articulate Storyline courses, and oversaw a Docebo API integration that supported seamless credential delivery.
I also coordinated high-impact hybrid network-design programs in Morocco and Oman, including logistics, vendors, onboarding, and virtual machine environments where learners could apply network operations skills live.
Previously, I designed and delivered Udemy courses in Python, project management, and ultrasonic testing exam preparation for 12,000+ students worldwide. My background combines instructional design, learner support, technical infrastructure, and multilingual delivery in Arabic, French, and English.
Experience
Work history, roles, and key accomplishments
Led LMS implementations and eLearning content design, managed accreditation system API integrations, and oversaw global learner support for 50,000+ learners across 160+ countries.
Telecom Research Consultant
World Wide Web Foundation
Jan 2018 - Dec 2022 (4 years 11 months)
Assessed internet affordability policies across MENA countries along 14 policy areas for the A4AI Affordability Drivers Index. Conducted country interviews, scored policy evidence, and submitted findings via the Foundation's online tool.
Designed and delivered eLearning courses in Python, Project Management, and Ultrasonic Testing, reaching 12,000+ students from 160 countries. Produced video content and managed the full course lifecycle.
NDT Engineer
Virtus Veritas & Ingenium
Jun 2017 - Jul 2018 (1 year 1 month)
Worked as an NDT Engineer, applying non-destructive testing techniques in industrial settings.
Ultrasound Technologist
Virtus Veritas et Ingenium
Mar 2013 - Jun 2016 (3 years 3 months)
Performed ultrasound testing and related technical duties in a professional capacity.
Customer Service Specialist
b2s – Business Support Services
Feb 2012 - Feb 2013 (1 year)
Provided customer service support, handling inquiries and resolving issues for clients.
Education
Degrees, certifications, and relevant coursework
École Supérieure de Technologie – Casablanca
Diplôme Universitaire de Technologie, Technology
Completed the second year of a Diplôme Universitaire de Technologie (DUT) program.
Availability
Location
MoroccoAuthorized to work in
Job categories
Skills
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