Ellie Faunce
@elliefaunce
Senior Marketing Account Manager focused on compliant, scalable multi-channel campaigns.
United StatesWhat I'm looking for
I am a resourceful Senior Marketing Account Manager with 4+ years of experience supporting high-volume teams and 40+ loan officers, delivering compliant, on-brand digital and print campaigns that drive results.
I have experience owning onboarding workflows, technical support for marketing tools and websites, and coordinating cross-functionally with design, operations, and product teams to meet tight timelines.
My achievements include improving response time SLAs, managing hundreds of accounts during onboarding, and producing branded collateral across magazines, outdoor, digital, and web — all while maintaining brand integrity and process efficiency.
Experience
Work history, roles, and key accomplishments
Senior Marketing Account Manager
Guaranteed Rate
Jan 2025 - Present (9 months)
Design digital and print campaigns ensuring alignment with loan officers' goals and compliance standards while overseeing brand integrity and educating officers on marketing platforms to expand market reach.
Marketing Account Manager
Guaranteed Rate
Jul 2024 - Jan 2025 (6 months)
Provided account support and internal coordination across design, operations, and product teams for 30 assigned loan officer accounts producing $25–$80M in loans, improving service responsiveness.
Onboarding Account Manager
Guaranteed Rate
Jun 2022 - Jul 2024 (2 years 1 month)
Managed onboarding for 120+ accounts, overseeing workflow to ensure timely delivery of branded materials across magazine, transit, digital, and website channels and provided technical support for marketing tools.
Marketing Onboarding Coordinator
Guaranteed Rate
Jan 2022 - Jun 2022 (5 months)
Centralized communication and documentation, established a new workflow and team framework, and improved email response times from one business day to one hour.
CCManaged 200+ daily fan inquiries, season-ticket account issues, and large-group ticketing, delivering exceptional guest experiences and upholding event standards at Wrigley Field.
Education
Degrees, certifications, and relevant coursework
IUIowa State University
Bachelor of Science, Event Management
Activities and societies: Approval Trend Magazine - Event Committee; KURE Radio Underwriting & Fundraising Director
Bachelor of Science with majors in Event Management and Project Management-related coursework focusing on marketing and creative tools.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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