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Elkes Pearl UserEU
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Elkes Pearl User

@elkespearluser

Administrative assistant candidate with customer service, scheduling, and CRM record-keeping experience.

Philippines
Message

What I'm looking for

I'm seeking an Administrative Assistant role. I bring experience with customer communication, scheduling, spreadsheet and CRM record keeping, and coordinating tasks.

At Hades Digital, I made outbound calls to prospective clients, set appointments, followed up with leads, and kept records organized in a CRM and spreadsheets.

For the Moshi - An IoT-Based Helmet Tracker and Emergency Response System capstone, I oversaw test planning, execution, and reporting for a three-person team. I owned functional testing across the helmet device, Android app dashboard, SOS alerts, and Firebase backend; all critical features passed with no critical or high-severity defects left unresolved.

In a family business, I maintained Facebook updates, responded to customer inquiries, and tracked inventory in spreadsheets. I also coordinated student events for IT Students Club, including activities attended by 200+ participants.

Experience

Work history, roles, and key accomplishments

BU

On-the-Job Training: Website Design

Batangas State University

Jan 2026 - Dec 2026 (11 months)

Created a draft of the university's website in Canva and explored WordPress to build hands-on web skills.

FB

Family Business Operations Assistant

Family Business

Jan 2023 - Dec 2026 (3 years 11 months)

Managed Facebook updates for a family business, posting product information and responding to customer inquiries. Tracked inventory in spreadsheets, maintaining organized product information for daily operations. Prepared food and handled assigned business tasks during regular family business operations from 2023 to 2026.

MS

Test Manager

Moshi - An IoT-Based Helmet Tracker and Emergency Response S

Jan 2025 - Dec 2025 (11 months)

Oversaw test planning, execution, and reporting for a three-person team, tracking results across unit, functional, and system testing. Owned functional testing of the helmet device, Android app dashboard, SOS alerts, and Firebase backend; all critical features passed with no critical or high-severity defects left unresolved. Co-authored the Test Summary Report documenting results, deviations, and

CM

Church Youth Ministry Volunteer

Church Youth Ministry

Jan 2023 - Dec 2024 (1 year 11 months)

Coordinated church donation drives by organizing volunteer assignments and activity schedules for community events. Managed schedules for 15 volunteers, maintaining organized assignments and activity coordination. Distributed event information to volunteers, supporting clear and timely communication.

IC

IT Student Organization Vice President

IT Students Club

Jan 2022 - Dec 2023 (1 year 11 months)

Managed social media updates for the IT Students Club, publishing event information and announcements for student activities. Coordinated 3 student events with 200+ attendees, organizing activities and participant communication. Created promotional materials and presentations for 3 student events attended by 200+ participants.

Education

Degrees, certifications, and relevant coursework

Batangas State University logoBU

Batangas State University

Bachelor of Science, Information Technology

Pursued a Bachelor of Science in Information Technology with a specialization in Network Technology, expected to graduate in July 2026.

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