Ma. Eliza GarzonMG
Looking for a job

Ma. Eliza Garzon

@elizagarzon

Customer Service Representative | HR Graduate | CHRA | Social Media Content Creator | Cum Laude

Philippines
Message

What I'm looking for

I am looking for a job that will help me enhance my skills and on the other hand I could help to offer my skills.

Experienced Customer Service Representative, an HR Graduate, CHRA, Cum Laude, a Social Media Content Creator/Editor, and has a Civil Service Eligibility for Honor Graduates in the Philippines.

Experience

SHEIN  logoSH
Current

Customer Service Representative

Nov 2022 - Present (1 year 7 months)

Responding to customers’ inquiries through emails (Zendesk and CSD) and making sure the ticket won’t expire within 24 hours.
Issuing an excellent resolution to customers’ issues and concerns for them to have a satisfactory experience.
Maintaining and exceeding my personal data to reach the target KPI per month.
Attending monthly trainings specifically if there are updates in the process and system

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