I’m looking for a role where I can apply my administrative, communication, and to support customers and manage accurate records. I thrive in committed teams and deliver tasks “on time” with minimal supervision.
Elizabeth Yeboah-Boakye
@elizabethyeboah-boak
I’m a secretary and customer service professional with strong administrative, communication, and analytical skills.
What I'm looking for
I’m a goal-oriented secretary and customer service professional with “coordination and analytical skills,” a “clear logical mind with details,” and a drive to unravel challenges. I bring “good spoken and written communication skills” and a calm, professional approach to solving issues with minimal supervision.
In my customer-facing roles, I’ve assisted customers with MTN services, greeted and welcomed clients, and followed up on cases to confirm solutions were resolved. I’ve also supported de-escalation by empathising with angry customers, while answering questions about products and services.
In financial and administrative support work within the Judicial Service, I handled deposit unit responsibilities such as receiving court payment vouchers, processing documents, and preparing payment letters to the bank for withdrawal. I’m trusted for “good records and data management,” accurate typing and printing of vouchers for audit checking, and dependable secretarial duties that keep operations moving on time.
Experience
Work history, roles, and key accomplishments
Secretary
Nartey and Associates Legal Consult
Sep 2024 - Sep 2025 (1 year)
Worked as Secretary at Nartey and Associates Legal Consult in North Kaneshie, Accra.
National Service Personnel
Judicial Service (Supreme Court)
Nov 2023 - Sep 2024 (10 months)
Completed national service in the Judicial Service (Supreme Court) Finance Department (Deposit Unit), receiving client payment vouchers, processing payment letters to the bank, and maintaining records.
Secretary
Do Good Enterprise (Arena)
May 2021 - Dec 2022 (1 year 7 months)
Served as Secretary for Do Good Enterprise (Arena), greeting customers, following up on reported issues, and calming angry customers by providing solutions.
Customer Service Personnel
MTN Ghana
Jun 2018 - Aug 2019 (1 year 2 months)
Assisted MTN Ghana customers with basic service problems and supported employment recordkeeping tasks as assigned by management.
Education
Degrees, certifications, and relevant coursework
Suhum Presbyterian Senior High School
WASSCE, General Arts
2015 - 2018
Completed WASSCE from 2015 to 2018 with a General Arts option at Suhum Presbyterian Senior High School.
New Standard Preparatory School
BECE
2013 - 2015
Completed BECE from 2013 to 2015 at New Standard Preparatory School.
Availability
Location
Authorized to work in
Salary expectations
Job categories
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