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Elizabeth White

@elizabethwhite

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I coordinate client care, compliance, and provider support operations.

United States

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What I'm looking for

I'm looking for a people-focused role where I can coordinate services, support clients or employees, maintain accurate processes, and use communication, empathy, and problem-solving to help a collaborative team succeed.

At First Choice In Home Care, I managed a caseload of 60–70 clients, coordinated complex care schedules, maintained state compliance, and supported aging and disabled populations. I also onboarded HCAs, conducted intakes and visits, handled 50+ daily calls, and resolved conflicts while balancing client needs, availability, and policy.

Previously at Mindful Therapy Group, I matched clients with appropriate providers, maintained client and provider relationships, improved the review system, and completed daily audits 25% faster than peers. I enjoy bringing organized, empathetic support to fast-moving teams through clear communication, training, and practical problem-solving.

Experience

Work history, roles, and key accomplishments

Case Manager

First Choice In Home Care

Mar 2025 - Jun 2026 (1 year 3 months)

Managed a caseload of 60-70 clients, coordinating care and maintaining state compliance. Communicated with state agencies, onboarded HCAs, and handled complex scheduling, intakes, and documentation.

Case Management State Compliance Client Coordination Scheduling Onboarding Documentation De escalation Excel Google Workspace

Lead Provider Support Specialist

Mindful Therapy Group

May 2023 - Mar 2025 (1 year 10 months)

Communicated with departments using Microsoft Teams, SharePoint, and Slack. Improved the review system, matched clients with providers, and trained peers while completing audits 25% faster than peers.

Microsoft Teams SharePoint Slack Client Relations Provider Matching Audit Training Multitasking Phone Support

Hostess

Applebee's

Nov 2022 - May 2023 (6 months)

Seated guests strategically to ensure equal opportunity for servers. Trained new hires and learned stress management techniques in a fast-paced environment.

Customer Service Training Stress Management Multitasking