Elizabeth Mukucha
@elizabethmukucha1
I deliver high-volume customer support, booking coordination, and accurate data operations.
United Arab EmiratesWhat I'm looking for
At BetterKnow, I supported customers by email, live chat, and telephone, coordinated bookings across multiple locations, and resolved service issues through to completion.
I've also managed customer applications, CRM records, documentation checks, and data discrepancies at IMB Financial Service, while supervising reservations and customer service operations at Manna Resorts. I bring over eight years of solution-focused support, accurate information management, and process improvement across fast-paced environments.
Experience
Work history, roles, and key accomplishments
Customer Service & Operations Coordinator
BetterKnow
Sep 2022 - Mar 2026 (3 years 6 months)
Provided professional customer support via email, live chat, and telephone, managing high volumes of requests and coordinating bookings across multiple locations. Investigated and resolved service issues while maintaining accurate records and collaborating with teams.
Education
Degrees, certifications, and relevant coursework
London Chamber of Commerce Institute
Diploma, Internet Marketing, Public Relations and Secretarial
Diploma in Internet Marketing, Public Relations and Secretarial from the London Chamber of Commerce Institute.
Tech stack
Software and tools used professionally
Availability
Location
United Arab EmiratesAuthorized to work in
Job categories
Skills
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