I'm seeking a remote role or f2f in customer support, virtual assistance, or operations coordination that supports a fully location-independent lifestyle.
Open to opportunities
Kamely Elsewisy
@kamelyelsewisy
I coordinate customer support, CRM operations, and remote teams across fast-paced service businesses.
MalaysiaWhat I'm looking for
I've supported customer-facing operations across Maid.cc, Fit n Glam Gym, Huspy, banking outsourcing, and Al Namaa LLC. At Maid.cc, I coordinated household staff schedules, onboarding, performance, client communication, and service-quality issues.
I've managed front-desk operations, member inquiries, appointments, telesales, lead qualification, and accurate CRM follow-ups. Using Zoho CRM, HubSpot, and ERP systems, I help keep client relationships and daily operations organized.
I'm fluent in Arabic and English and bring more than six years of experience resolving customer issues, supporting sales activity, and coordinating teams remotely.
Experience
Work history, roles, and key accomplishments
MA
Maid Manager
Maid.cc
Jul 2025 - Jun 2026 (11 months)
Managed and coordinated a team of household staff, overseeing scheduling, performance, and client satisfaction. Acted as main point of contact between clients and staff, resolving service issues and ensuring quality standards.
Education
Degrees, certifications, and relevant coursework
TT
The Higher Institute for Hotel and Tourism
Bachelor's Degree, Hotel and Tourism Management
Bachelor's degree in Hotel and Tourism Management from The Higher Institute for Hotel and Tourism, completed in 2020.
Availability
Open to opportunities
Location
MalaysiaAuthorized to work in
United Arab EmiratesJob categories
Customer Experience SpecialistVirtual AssistantOperations CoordinatorCustomer Support SpecialistCustomer ServiceCRM SpecialistTele Sales ExecutiveReceptionistSales AssociateCX SpecialistClient Experience SpecialistCustomer SpecialistGuest Experience SpecialistCustomer Experience RepresentativeCustomer Satisfaction SpecialistCustomer Experience RoleCX Operations Specialist
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