Looking for a job

Elizabeth Idah

@elizabethidah

Message

I support customers and online communities through clear chat, email, and social media communication.

Nigeria

Message

What I'm looking for

I'm looking for a remote customer support role where I can handle chat, email, and social media enquiries, contribute to positive customer experiences, and grow with new tools and workflows.

I've supported customers and online audiences through chat, email, and social media, providing clear, helpful responses to enquiries and maintaining professional communication.

At CodeManiac Software Solutions LLC, I responded to messages from users and prospects, updated social content, and directed enquiries needing additional assistance. I also helped maintain consistent engagement across the company’s online community.

As a freelance Social Media & Customer Support Specialist for Amethyst LaJoit, I managed audience communication, content scheduling and publishing, and task updates while working independently to meet deadlines.

Experience

Work history, roles, and key accomplishments

Chat Support & Social Media Assistant

CodeManiac Software Solutions LLC

Mar 2025 - Aug 2025 (5 months)

Responded to messages and enquiries through company social media channels, providing clear and professional responses to users and prospects. Assisted with social media posting, content updates, and audience engagement.

Live Chat Social Media Support Client Communication Digital Content Posting Audience Engagement Problem Solving

Social Media & Customer Support Specialist

Amethyst LaJoit

Apr 2024 - Aug 2024 (4 months)

Provided customer and audience support through social media communication, responding to enquiries and assisting with content creation, scheduling, and publishing. Managed multiple digital tasks independently while meeting deadlines.

Social Media Support Customer Support Content Creation Scheduling Publishing Communication Skills Time Management