Jessica Agberhiere
@jessicaagberhiere
I support customers through live chat, social media, CRM tools, and remote administrative work.
NigeriaWhat I'm looking for
I've supported customers and online businesses by answering questions, managing orders, and handling social media conversations across messaging platforms.
Through my self-employed customer and online business support work, I've managed Instagram interactions, organized customer information and daily activities, followed up with potential customers, and maintained clear, friendly communication across multiple conversations.
I've also managed customer interactions for personal business activities involving jewelry, perfumes, accessories, and other products. I promoted products through social media, helped customers select products based on their needs, and coordinated inquiries and follow-ups.
I'm comfortable working independently in a remote environment using Zendesk, CRM systems, live chat platforms, WhatsApp, Instagram, email, Microsoft Word, and online research tools.
Experience
Work history, roles, and key accomplishments
Customer & Online Business Support
Self Employed
Provided customer support through social media and messaging platforms, responding to inquiries and assisting with product information and orders. Managed Instagram interactions, organized customer data, and followed up with potential customers to maintain positive relationships.
Education
Degrees, certifications, and relevant coursework
Delta State University
History and International Studies
Studied History and International Studies at Delta State University, Nigeria.
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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