Faith User
@faithuser9
I support customers through clear, empathetic written communication across chat and social media.
NigeriaWhat I'm looking for
I've supported customers through social media messages, responding to questions and requests with a friendly, professional, and timely approach.
In my five months as a Social Media Customer Support Assistant, I managed incoming messages, helped with social media page activity, and maintained a warm tone for different types of customers. I use good judgment to handle routine requests independently.
I'm comfortable working remotely and communicating through chat, WhatsApp, and email. My strengths include clear written English, empathy, attention to detail, reliability, and time management.
I'm eager to learn new customer-support software, workflows, and processes while contributing dependable support to customers.
Experience
Work history, roles, and key accomplishments
Social Media Customer Support Assistant
Faith Olanrewaju
Responded to customer and social media messages in a friendly, professional and timely manner. Helped customers with questions and requests through written communication.
Education
Degrees, certifications, and relevant coursework
Faith hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
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