Open to opportunities

Elizabeth Garcia Chaires

@elizabethgarciachair

Message

Motivated individual seeking entry-level Online Customer Service position.

United States

Message

What I'm looking for

I am looking for a role that allows me to utilize my communication skills and problem-solving abilities while contributing to a positive customer experience.

My name is Elizabeth Garcia Chaires, and I am a motivated and reliable individual eager to start my career in Online Customer Service. I am known for my excellent communication skills, strong problem-solving abilities, and a genuine desire to help people. I thrive in remote environments and am quick to learn new tools and systems, always maintaining a positive attitude and commitment to delivering high-quality service.

In my recent role as a Customer Service Volunteer with BronxWorks, I assisted community members with event registration and general inquiries, demonstrating patience and professionalism in every interaction. Additionally, I have experience as a Freelance Virtual Assistant, where I managed customer email responses and scheduled appointments for a small online business. My background as a Kitchen Manager has also equipped me with organizational skills and the ability to train and manage a team effectively.

Experience

Work history, roles, and key accomplishments

Customer Service Volunteer

BronxWorks

Jan 2024 - Present (1 year 5 months)

Assisted community members with event registration and general questions through phone and email. Demonstrated patience and professionalism in every interaction.

Customer Service Email Communication Phone Support

Freelance Virtual Assistant

Self-Employed

Aug 2023 - Present (1 year 10 months)

Handled basic customer email responses and scheduled appointments for a small online business. Maintained accurate records and supported with light data entry.

Scheduling Data Entry Customer Support

Kitchen Manager

Campbell and Co

Dec 2021 - Present (3 years 6 months)

Maintained accurate records and supported with light data entry. Scheduled team and trained them on proper use of kitchen equipment and sanitation guidelines.

Scheduling Training Data Entry Customer Service

Education

Degrees, certifications, and relevant coursework

Dewitt Clinton High School

High School Diploma / GED, General Studies

Completed high school education, earning a High School Diploma/GED. Developed foundational knowledge across various subjects, preparing for further academic or professional pursuits.

Coursera

Online Course, Microsoft Excel

Completed an online course focused on Microsoft Excel. Gained proficiency in spreadsheet management, data analysis, and various Excel functions essential for business operations.

Lehman College

Certificate, Healthcare

Undertook specialized training at Lehman College, earning certifications in CNA, Phlebotomy, and EKG. Acquired practical skills and theoretical knowledge essential for entry-level healthcare roles.