Elizabeth Gambarashvili

I’m a detail-oriented receptionist with experience managing +30 reservations, maintaining accurate records, verifying guest information, and handling administrative tasks in a fast-paced hospitality environment. I’m comfortable working independently while following detailed guidelines to ensure accuracy.

In guest relations and customer experience roles, I assisted guests throughout their stay by responding to requests, resolving concerns professionally, and maintaining high service standards. I worked closely with reception and other departments to ensure a smooth guest experience, handling inquiries and communicating effectively in English.

Across my work, I’ve supported check-in and check-out, managed reservations and room assignments, coordinated daily operations with housekeeping and maintenance, and maintained accurate reservation and guest records using hotel management software. I’m proactive with tools like Microsoft Office (Excel, Word, Outlook) and AI productivity tools, and I bring fluent Greek and strong English communication to every interaction.