Eleni Merkouri
@elenimerkouri
I’m a Front Office Agent specializing in exceptional guest service and communication-driven hospitality operations.
GreeceWhat I'm looking for
I’m a hospitality professional and communicator with hands-on experience delivering front office service, reception support, and guest-facing coordination. I’ve worked across busy seasonal environments, where clear communication and fast problem-solving are essential.
Over the years, I’ve combined operational roles (reception and cashiering) with people-centered responsibilities, including serving as a Communicational Manager-Partner and a Touristic Manager. I’m comfortable managing day-to-day guest interactions while keeping service standards consistent under pressure.
I also bring an academic background in humanitarianism, conflict, and development, supported by focused study in intercultural communication, intercultural pragmatics, and gender-related topics. This mix helps me communicate thoughtfully, understand diverse perspectives, and represent organizations professionally.
Experience
Work history, roles, and key accomplishments
Front Office Agent
Collini Villas Mykonos
May 2025 - Oct 2025 (5 months)
Worked as a Front Office Agent, supporting day-to-day guest reception and front-desk operations at Collini Villas Mykonos.
Communicational Manager-Partner
Vodafone Kassandreias
May 2018 - Sep 2022 (4 years 4 months)
Served as Communicational Manager-Partner, managing partner-facing communications and coordination over multiple years at Vodafone Kassandreias.
Receptionist-Cashier-Touristic Manager
Sani Resort
Sep 2007 - Sep 2017 (10 years)
Handled reception and cashier duties and supported touristic management responsibilities at Sani Resort.
Selling-Cashier Intern
Dia Xeiros
Jun 2006 - Sep 2006 (3 months)
Completed an internship as a Selling-Cashier, supporting customer transactions and daily sales operations at Dia Xeiros.
Selling-Cashier Intern
Dia Xeiros
Jun 2005 - Sep 2005 (3 months)
Completed an internship as a Selling-Cashier, assisting with sales and customer-facing transactions at Dia Xeiros.
Accounting Office Intern
K&P
Jun 2004 - Sep 2004 (3 months)
Completed an internship at an accounting office, supporting basic accounting and administrative tasks at K&P.
Education
Degrees, certifications, and relevant coursework
University of Bath
Master of Science, Humanitarianism, Conflict and Development
2023 -
Master of Science in Humanitarianism, Conflict and Development (Department of Social Policy) at the University of Bath.
Democritus University of Thrace
Bachelor Degree (Ptychion), Russian Language and Civilisation
2007 - 2012
Grade: 8.056/10
Bachelor Degree (Ptychion) at Democritus University of Thrace, School of Languages, Literature and Civilisation of Black Sea Countries, focusing on Russian language and civilisation.
Availability
Location
GreeceAuthorized to work in
Job categories
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