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Katerina katamadze

@katerinakatamadze

Multilingual hospitality and customer-care professional skilled in guest services and operations.

Greece
Message

What I'm looking for

I seek guest-facing roles in hospitality or customer care where I can use my multilingual communication, operations experience, and empathy to improve guest satisfaction and operational efficiency.

I am a multilingual hospitality and customer-care professional with hands-on experience in front-of-house operations, reservations, and guest relations across Greece and Georgia.

My background includes seasonal receptionist roles, retail customer care and warehouse coordination at Inditex, and bilingual content moderation work, demonstrating adaptability and strong communication skills.

I manage Airbnb properties end-to-end—bookings, check-ins, maintenance coordination, and guest satisfaction—while maintaining accurate records and a high standard of hospitality.

I hold a BSc in Psychology and completed a Graphic Design certificate, bringing attention-to-detail, empathy, and digital literacy to roles that require teamwork, problem solving, and conflict management.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

MP

Metropolitan College / University of East London (program partnership)

Bachelor of Science, Psychology

2022 -

Pursuing a Bachelor of Science in Psychology through Metropolitan College in partnership with the University of East London, covering core psychology subjects and applied practice.

AI

Academy of Digital Industry

Certificate, Graphic Design

2023 - 2023

Completed a short certificate course in Graphic Design focused on digital design principles and practical tools.

Tech stack

Software and tools used professionally

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Katerina katamadze - Content Moderator - TaskUs | Himalayas