Open to opportunities

Elizabeth Etim

@elizabethetim

Message

Virtual Assistant and Customer Success Specialist optimizing operations and client workflows.

Nigeria

Message

What I'm looking for

I’m looking for a remote role where I can optimize administrative workflows, coordinate schedules across time zones, and elevate customer/client operations—using automation and digital tools to improve responsiveness, efficiency, and retention.

I’m a strategic, detail-obsessed Virtual Assistant and Customer Success Specialist with 2+ years of proven excellence optimizing administrative workflows and elevating client operations. I’m recognized for eliminating operational bottlenecks, orchestrating complex scheduling across 8+ global time zones with zero scheduling conflicts, and improving client responsiveness through precision-focused support.

I deliver measurable impact by streamlining administrative processes, managing high-volume email and calendar workloads, and maintaining strict confidentiality and data protection compliance. I’m also hands-on with modern digital tools—Google Workspace, Microsoft Office, Zendesk, HubSpot, Asana, ClickUp, and AI-enhanced/no-code automation—to automate routine tasks, coordinate remote teams smoothly, and drive retention and operational efficiency gains.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant - Exec Ops

Current

iWorkRemote

Dec 2023 - Present (2 years 7 months)

Orchestrated international scheduling for 5+ clients across 8+ time zones with 100% scheduling accuracy and zero calendar conflicts. Managed high-volume email communications (150+ messages/day), optimized administrative workflows (estimated 30% fewer manual tasks), and maintained compliant confidential records.

Calendar Management Executive Administrative Support Workflow Optimization Process Improvement Meeting Coordination Google Workspace Microsoft Office Asana Trello ClickUp Calendly Zoom HubSpot Zendesk

Social Media Manager & Community

GMC Learning Institute

Nov 2024 - Jan 2025 (2 months)

Managed community engagement and content ideation, increasing page followers by 25% over a 3-month period. Handled customer inquiries with sub-24-hour response times and produced monthly analytics reports to support content optimization.

Social Media Community Management Social Media Customer Support Audience Growth Analytics Reporting Engagement Metrics

Media Assistant & Broadcast Ops

Grace Link Media

Aug 2023 - Dec 2024 (1 year 4 months)

Coordinated broadcast scheduling for television and digital platforms, ensuring 100% on-time program delivery and zero scheduling conflicts. Resolved internal communication bottlenecks and maintained accurate client registration records with strict confidentiality and zero data/security incidents.

Broadcast Scheduling Program Coordination Record keeping

Content Strategist & Social Media

InAmigo

Jan 2026 - Present (6 months)

Developed targeted content strategies aligned to organizational objectives and created high-engagement social media assets while maintaining brand consistency. Collaborated asynchronously with distributed teams across time zones to meet project deadlines.

Content Strategy Social Media Marketing Brand Consistency