Oluwatosin Joseph

I am a reliable and resourceful customer service and administrative professional with over five years of experience across various sectors, including retail, HR, and virtual assistance. My proven ability to manage high-volume transactions and resolve client concerns efficiently has been a cornerstone of my career. I thrive in fast-paced environments, where my adept communication and multitasking skills enable me to support operational workflows effectively.

Throughout my career, I have held several roles that have honed my skills in customer service excellence, cash handling, and complaint resolution. At Circle K, I processed customer transactions with 100% accuracy and enhanced the shopping experience by maintaining organized merchandise displays. My role as a Senior HR Sourcing Specialist at Gratitude Inc allowed me to conduct supplier sourcing and procurement negotiations, significantly reducing costs while collaborating with cross-functional teams to improve processes.

As a Virtual Assistant, I managed client communication and documentation, ensuring smooth business operations. My educational background in Business Administration and various certifications in customer service and human resources further complement my practical experience, making me a well-rounded candidate ready to contribute to any team.