Rachel Daniels
@racheldaniels1
Experienced call center representative and seasoned line cook delivering reliable service.
What I'm looking for
I am a dedicated professional with five years of call center experience and seven years working in high-volume kitchen environments. I consistently handle high call volumes while delivering fast, empathetic customer solutions and maintaining culinary standards under pressure.
In the kitchen I have progressed to sous chef/line cook responsibilities, crafting sauces and soups from scratch, managing station prep, and ensuring precise meat temperatures and attractive plating. I emphasize food safety, sanitation, and consistency on every shift.
On the service side I have driven sales, completed training, managed inventory, and supported basic office workflows using MS Word, Excel, and PowerPoint. I have been recognized for top sales performance and strong attendance.
I am a practical multitasker who thrives in team environments, values clear communication, and aims to contribute immediately—whether improving customer satisfaction on calls or delivering culinary excellence on the line.
Experience
Work history, roles, and key accomplishments
Line Cook
400 Tavern
Jan 2019 - Oct 2022 (3 years 9 months)
Prepared high-volume grab-and-go and line items, managed station prep and temperatures, made sauces and soups from scratch, and maintained sanitation standards during closing. Recognized for excellence in meat temperature control and received tips and bonuses.
Sales Associate
D.J.I Associates
Jun 2018 - Sep 2022 (4 years 3 months)
Managed sales, training, and inventory while providing excellent customer service and achieving top sales within the team on multiple occasions. Performed basic office tasks including managing loans and using MS Word, Excel, and PowerPoint.
Sous Chef / Line Cook
Benson Brewery
Jul 2017 - Dec 2019 (2 years 5 months)
Prepared sautéed dishes in a high-volume kitchen, developed new menu items, performed meat prep and sauce/stew production, and maintained consistent cleanliness and quality standards. Supported prep for subsequent shifts and completed closing checklists.
Conducted foot patrols, monitored cameras and alarms, managed access control and badge issuance, escorted guests, and answered/transferred calls while maintaining building security and earning an attendance award.
Education
Degrees, certifications, and relevant coursework
Rachel hasn't added their education
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