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Elizabeth Bounds

@elizabethbounds

Friendly, reliable entry-level chat and customer support specialist focused on clear communication.

United States
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What I'm looking for

I’m looking for an entry-level customer support role where I can use clear communication, accuracy, and empathy to help customers and grow my skills.

I am an entry-level customer support specialist with hands-on experience in chat and phone-based roles, having worked in retail food service and remote healthcare support. I communicate clearly and professionally, enter information accurately, and follow procedures such as HIPAA compliance when handling sensitive data.

At Little Joeys Pizza and Pasta I supported customers with questions and orders while staying organized during busy periods; in my remote role with Lincare I handled high-volume inbound calls, used a dialer, and performed troubleshooting for customers. I am a quick learner with a positive attitude who reliably completes tasks and follows instructions.

I hold a High School Diploma from PA Virtual Cyber Charter School (2021) and am seeking opportunities where I can apply my strong written and verbal communication skills, attention to detail, and customer-focused approach to grow in support roles.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

PS

PA Virtual Cyber Charter School

High School Diploma, General Studies

High School Diploma awarded by PA Virtual Cyber Charter School in 2021, focusing on general secondary education and foundational academic skills.

Tech stack

Software and tools used professionally

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Elizabeth Bounds - Customer Service Agent - Lincare | Himalayas