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Eli PreciousEP
Open to opportunities

Eli Precious

@eliprecious

Customer-focused service professional with 3+ years in call centre support.

Ghana
Message

What I'm looking for

I’m seeking a remote customer service or call-centre role where I can use my communication, problem-solving, and organizational skills to deliver excellent customer experiences and grow professionally.

I am a customer-focused and reliable professional with over three years of hands-on experience in customer service and call-centre environments. I specialize in handling high-volume inbound and outbound calls, resolving inquiries across phone, email, and digital channels, and delivering calm, solution-oriented support.

At Malbryte Impression I consistently provided friendly, efficient assistance, processed orders and returns accurately, and maintained up-to-date customer records and service reports. In my role as a Procurement Specialist at IorderNShip, I strengthened supplier relationships, tracked orders, handled documentation and data entry, and coordinated with internal teams to ensure timely service.

Earlier, as a Compliance Analyst intern at Xcelsz Property and Solutions Company, I supported compliance reporting, researched regulatory requirements, and maintained accurate filing to uphold quality and service standards. I bring strong communication, organizational skills, and an eye for detail to every role.

I am dedicated to continuous improvement and seek remote customer service or call centre opportunities where I can contribute my problem-solving, conflict-resolution, and time-management skills to create positive customer experiences.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of Ghana logoUG

University of Ghana

Bachelor's Degree, Human Resources and Psychology

Completed a Bachelor's degree combining Human Resources and Psychology, focusing on organizational behavior and employee relations.

LS

Labone Senior High School

High School Diploma, General Arts

Completed General Arts program with studies in humanities and social sciences, graduated in 2017.

Tech stack

Software and tools used professionally

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Eli Precious - Procurement Specialist - IorderNShip | Himalayas