Elie Jabbour
@eliejabbour
I resolve end-user technical issues and keep daily operations running.
LebanonWhat I'm looking for
At Inkript, I provided end-user technical support, troubleshot hardware and software issues, and documented incidents through completion using ticketing systems.
I've also maintained high-volume database records at Esiters, supported customer orders and inquiries using Oracle and Excel, and managed branch operations, inventory, staff workflows, and customer relations. With a Management Information Systems degree and hands-on experience in SQL, Oracle, Excel, RPA, Java, and C++, I bring detail-focused support to users and daily operations.
Experience
Work history, roles, and key accomplishments
Technical Support
Inkript
Jun 2023 - Jun 2025 (2 years)
Provided end-user technical support and troubleshot software and hardware issues. Installed, deployed, and monitored end-user applications and equipment, and used ticketing systems to document support issues.
Education
Degrees, certifications, and relevant coursework
Lebanese Canadian University
Bachelor of Science, Management Information Systems
2019 - 2022
Grade: 3.50 / 4.00
Activities and societies: Coursework included Network & Security, Computer Architecture, Mobile App Development, and E-Business.
Pursued a Bachelor's degree in Management Information Systems with an emphasis in Information Technology, achieving a CGPA of 3.50 out of 4.00.
Availability
Location
LebanonAuthorized to work in
Job categories
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