Open to opportunities

Elida Carmona

@elidacarmona

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Experienced sales representative with a focus on customer service excellence.

United States

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What I'm looking for

I am seeking a full-time sales position that offers growth opportunities and increased responsibilities.

My name is Elida Carmona, and I bring over 10 years of customer service experience to the table. I am passionate about building strong relationships with customers and providing them with exceptional support. Currently, I work as a Retail Specialist at Asurion in Las Vegas, where I assist customers with their electronic device needs and manage inventory effectively. My bilingual skills in English and Spanish allow me to connect with a diverse clientele, ensuring that everyone receives the assistance they need.

Throughout my career, I have held various positions that have honed my communication and management skills. At Target, I led a team in the stockroom, ensuring that our inventory was organized and ready for customers. My experience at Office Depot as a Sales Representative further solidified my ability to understand customer needs and provide tailored solutions. I am always eager to learn and take on new responsibilities, and I am looking for a full-time position that offers opportunities for career growth.

Experience

Work history, roles, and key accomplishments

Current

Retail Specialist

Current

Asurion

Jan 2023 - Present (2 years 5 months)

Provided exceptional customer and technical support, assisting customers with claims and in-store questions. Repaired electronic devices and managed inventory.

Customer Service Technical Support Inventory Management Sales Troubleshooting

Backroom Team Lead/Inbound Team Lead

Target

Feb 2015 - Jan 2023 (7 years 11 months)

Maintained a clean, organized, and accurate stockroom, ensuring product availability for guests. Led team onboarding and coached for accuracy and efficiency in inbound processes.

Inventory Management Team Leadership Coaching Supply Chain Logistics Communication Problem Solving

Sales Rep

Office Depot

May 2014 - Sep 2014 (4 months)

Built ongoing customer relationships by utilizing advanced selling skills and product knowledge to meet customer needs. Processed information and merchandise through the POS register system.

Sales Product Knowledge Communication Problem Solving Customer Service

Cashier/Crew

McDonalds

Jul 2011 - May 2014 (2 years 10 months)

Maintained high standards of customer service during high-volume operations. Mastered the POS computer system for automated order taking and kept the register balanced.

Customer Service Order Taking Teamwork Fast Paced Environment Communication Problem Solving

Cashier

Burger King

Apr 2009 - Jun 2011 (2 years 2 months)

Interacted with customers in a friendly manner, taking orders clearly and correctly while suggestive selling products. Mastered the POS computer system for automated order taking and kept the register balanced.

Order Taking Upselling Customer Service Communication Teamwork