Open to opportunities

Melissa Henriquez

@melissahenriquez

Message

Dedicated sales associate with strong customer service skills.

United States

Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a dedicated sales associate with a strong background in customer service and teamwork. My experience at HomeGoods and T.J. MAXX has equipped me with valuable skills in communication, time management, and adaptability. I pride myself on my ability to connect with customers and provide exceptional service, ensuring a positive shopping experience.

Throughout my career, I have consistently demonstrated my commitment to excellence, achieving awards for great performance and perfect attendance. My roles have included cashiering, stocking, and backroom coordination, where I have honed my leadership and interpersonal skills. I am fluent in both English and Spanish, allowing me to engage with a diverse customer base effectively.

Experience

Work history, roles, and key accomplishments

Ambassador

CLEAR

Mar 2022 - Present (3 years 4 months)

Provided airport security services, ensuring compliance with safety protocols. Served as a service and sales representative, assisting customers with inquiries and promoting company products.

Airport Security Customer Service Sales Active Listening Leadership

Sales Associate

T.J. Maxx

Dec 2020 - Present (4 years 7 months)

Operated cash registers and handled customer purchases efficiently. Managed merchandise displays and assisted with backroom coordination to ensure smooth store operations.

Cashiering Merchandising Backroom Coordination Customer Service Interpersonal Communication

Sales Associate

HomeGoods

May 2020 - Present (5 years 2 months)

Managed cash register operations and processed customer transactions accurately. Responsible for stocking shelves and organizing merchandise to maintain an appealing store environment.

Cashiering Stocking Customer Service Time Management

Education

Degrees, certifications, and relevant coursework

Bastrop High School

High School Diploma, General Studies

Completed high school education, gaining foundational knowledge across various subjects. Developed essential academic and life skills.

Central Texas Allied Health Institute

Certificate, Phlebotomy Technology

Completed a specialized program to become a certified Phlebotomy Technician. Acquired practical skills in venipuncture, specimen collection, and laboratory procedures.