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Elias Venturi

@eliasventuri

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Desktop Support Engineer at Wētā FX who supported artists and production teams across Linux, Windows, and macOS.

New Zealand

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What I'm looking for

I’m seeking a full-time, client-facing role where I can showcase my technical abilities and further develop my career.

At Wētā FX, I supported artists, production teams, and technical departments across Linux, Windows, and macOS. I troubleshot workstations, peripherals, networking issues, and software environments, and helped onboard new shows with hardware deployment and account setup.

I used Bash and PowerShell scripting to streamline repetitive support tasks and contributed to internal documentation and onboarding resources in Confluence. I also installed, configured, and supported VFX software including Autodesk Maya, Houdini, and Nuke.

Earlier, at Web.com US / DonWeb AR, I installed, diagnosed, maintained, and configured Linux and Windows servers while providing corporate technical support. I’m seeking a full-time, client-facing role where I can use my technical abilities and continue developing my career.

Experience

Work history, roles, and key accomplishments

Desktop Support Engineer

Weta FX

Dec 2022 - Dec 2025 (3 years)

Provided technical support to artists, production, and technical departments across Linux, Windows, and macOS environments. Handled troubleshooting, setup, and maintenance of workstations, peripherals, networking issues, and software environments.

Linux Windows MacOS Troubleshooting Workstation Setup Peripherals Networking Confluence BASH PowerShell Automation Autodesk Maya Houdini Nuke Mari Zbrush Shotgrid Adobe Creative Suite

Equipment Management Team Member

VeriFone

Jul 2022 - Dec 2022 (5 months)

Processed returned equipment and prepared, programmed, and dispatched equipment orders to agreed accuracy levels and timeframes, delivering service excellence for external and internal stakeholders.

Equipment Management Order Processing Programming Service Delivery

Level 2 Support Technician

Web.com

Apr 2017 - Apr 2022 (5 years)

Performed installation, diagnosis, maintenance, and configuration of servers with Linux and Windows OS. Provided corporate technical support and assisted with follow-up of reported technical problems.

Linux Windows Server Installation And Maintenance Server Configuration Troubleshooting Technical Support

Information Technology Customer Service Representative

Telecom Argentina

Apr 2013 - Apr 2017 (4 years)

Provided direct problem resolution with clients of all branches in the company over technical issues related to their Internet and Cell phone services.

Customer Service problem resolution Internet services Mobile Services