Open to opportunities

Eliana Walters

@elianawalters

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Driven Business Analyst specializing in process optimization and data analysis.

Nigeria

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What I'm looking for

I seek a role that fosters collaboration, encourages innovation, and offers opportunities for professional growth.

I am an experienced Business Analyst with over three years in the IT industry, focusing on business process optimization and data analysis. My expertise lies in requirements gathering, process mapping, and collaborating with stakeholders to enhance operational efficiency. I successfully transformed a payment log system from an Excel-based format to a structured digital platform, achieving a 20% increase in client satisfaction.

Throughout my career, I have demonstrated exceptional communication skills, engaging stakeholders at all levels to ensure alignment throughout project lifecycles. My technical proficiency includes various programming languages and data visualization tools, which I leverage to drive effective solutions. I am passionate about utilizing my analytical skills to facilitate business processes, improve efficiency, and contribute to organizational success.

Experience

Work history, roles, and key accomplishments

Current

Administrative Manager

Current

Wallyx Allied Services LTD

Jan 2024 - Present (1 year 5 months)

Directed process improvements that streamlined administrative procedures, increasing office efficiency by 15%. Implemented document management systems, enhancing workflow efficiency by 60% and improving data accessibility.

Process Improvement Administration Document Management Office Management Efficiency Improvement Team Leadership Communication Data Access Strategic Planning

Current

IT Business Analyst

Current

Tiege Consult

Oct 2023 - Present (1 year 8 months)

Managed requirements gathering sessions with stakeholders, resulting in a 25% reduction in project scope creep. Revamped a payment log from an Excel-based format to a structured digital platform, achieving a 20% increase in customer satisfaction. Developed business process workflows and documentation to enhance operational clarity.

Requirements Gathering Business Processes Stakeholder Engagement Data Analysis Project Management Agile Methodologies Documentation Process Optimization Customer Satisfaction Communication

Current

Front-end Developer

Current

Mars

Oct 2023 - Present (1 year 8 months)

Executed user-friendly interfaces, improving customer engagement by 40%. Collaborated with UX designers and developers to implement responsive designs, resulting in an 80% user-friendly experience.

User Interface Design Responsive Design Customer Engagement JavaScript HTML CSS Problem Solving

IT Business Analyst

Tiege consulting

Sep 2024 - Apr 2025 (7 months)

I was an IT Business Analyst

Business Process Business Process Management Business Process Analysis Business Process Mapping Data Analysis Expressions (DAX)Requirements Gathering Communication Skills Presentation Skills Analytical Skills Team Collaboration Time Management Emotional Intelligence In AI Systems Project Management

Junior Business Analyst

Albos Consulting

Sep 2023 - Oct 2023 (1 month)

Analyzed and optimized business processes, resulting in a 15% increase in efficiency. Led requirement gathering for a large software project, achieving 10% on-time delivery and reducing costs by 14%. Performed data analysis and reporting for strategic decisions, resulting in a 15% increase in market share and revenue.

Business Process Analysis Requirements Gathering Data Analysis Reporting Software Project Management Market Share Growth