Jovita Nwanaforo
@jovitanwanaforo
Senior Business Analyst driving product-led process improvements and stakeholder alignment.
What I'm looking for
I am a perceptive Senior Business Analyst with over 3 years of experience improving business processes for local and international IT companies. I specialize in requirement gathering, stakeholder management, gap analysis and implementing Agile practices to increase project adaptability and efficiency.
I have led requirement workshops, built QA documentation from scratch, and collaborated closely with cross-functional teams including engineering and product to translate business needs into clear technical requirements and actionable project plans.
I focus on delivering measurable improvements in project outcomes and customer satisfaction by combining data-driven analysis with strong communication and team collaboration skills.
Experience
Work history, roles, and key accomplishments
Senior Business Analyst
Obetek Technologies Limited
Apr 2025 - Present (9 months)
Managed stakeholder expectations and facilitated requirements workshops, implemented Agile practices, and conducted gap analyses to improve project efficiency and alignment with business objectives.
Business Analyst
BrandOne Technologies Limited
Sep 2022 - Apr 2025 (2 years 7 months)
Chaired requirements gathering and documentation, performed gap analyses, defined clear requirements for software projects, and prioritized customer-driven improvements to guide business direction.
Project Manager
FC Brave Achievers / Gocreate Africa
Oct 2021 - Sep 2022 (11 months)
Led sprint planning and backlog management, developed project plans and budgets, performed risk analyses, and coordinated cross-functional teams to deliver projects on tight deadlines.
Product Manager
Fast Aid
Mar 2022 - May 2022 (2 months)
Owned product vision and PRDs, conducted market research and user research, created user flows and wireframes, and guided engineering through development to improve product-market fit.
Product Manager
Safe Natal
Sep 2021 - Nov 2021 (2 months)
Developed product roadmaps, conducted market and customer research, coordinated launches, and translated survey insights into product improvements to enhance service quality.
Customer Service Representative
Kouland Technology. Inc
Mar 2021 - Jul 2021 (4 months)
Provided product support and problem resolution, used active listening to build rapport, and improved customer retention through effective communication and solutions.
UX Researcher
FC Loftyinc Allied Partners
Apr 2021 - Jun 2021 (2 months)
Conducted user interviews and usability studies, created a research repository, automated data analysis tools, and drove data-driven design changes that improved product usability and user satisfaction.
Sales Representative
Builders Resources Nigeria Limited
Feb 2016 - Aug 2016 (6 months)
Presented and sold products to customers, developed positive customer relationships, tracked sales territory performance, and expedited resolution of customer complaints to increase satisfaction by 60%.
Accounting Trainee
Disney Hotels and Resorts
Jan 2013 - Jan 2014 (1 year)
Assisted accounting team with data entry, filing, and maintaining financial records while handling confidential information and supporting data compilation and analysis tasks.
Education
Degrees, certifications, and relevant coursework
Miva Open University
Master of Business Administration, Business Administration
2025 - 2027
Pursuing a Master of Business Administration focusing on advanced business management and strategic planning.
National Open University of Nigeria
Bachelor of Science, Information Technology
2018 - 2021
Completed a Bachelor of Science in Information Technology with coursework covering core IT principles and practical applications.
Federal Polytechnic Nekede
Ordinary National Diploma, Science Laboratory Technology
2014 - 2015
Obtained an Ordinary National Diploma in Science Laboratory Technology with practical laboratory training.
Hopebay College
Senior Secondary School Certificate, Science
2003 - 2009
Earned Senior Secondary School Certificate with a focus on science subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Skills
Interested in hiring Jovita?
You can contact Jovita and 90k+ other talented remote workers on Himalayas.
Message JovitaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
