Open to opportunities

Elaina Persaud

@elainapersaud

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Human Resources professional skilled in HR administration, recruitment, payroll basics, and staff training.

Canada

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What I'm looking for

I seek an HR role focused on administration, recruitment, and training within a collaborative organization that supports professional growth toward CHRP.

I am a Human Resources professional with an Advanced Diploma in Human Resources and practical HR experience supporting recruitment, onboarding, payroll-related tasks, and employee records management.

In frontline roles I have provided confidential, regulation-compliant service, regularly taking on acting supervisory responsibilities, supporting staff training, mentoring, and process improvements.

My strengths include strong communication, organization, critical thinking, and proficiency with Microsoft Office (Access, Word, PowerPoint, Outlook, Excel, Teams) including pivot tables, VLOOKUP and charts, plus familiarity with SAP and payroll concepts.

I volunteer extensively in community and nonprofit settings, leading event coordination and youth engagement initiatives, demonstrating a collaborative, service-oriented approach and eagerness to continue growing toward CHRP designation.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Agent

Current

Serco

May 2023 - Present (2 years 9 months)

Provide front-line support and ensure compliance with provincial regulations at a Drive Test Centre; regularly acted as supervisor, assisted with training, process improvements, and administrative reporting.

Customer Service Documentation Review Compliance Microsoft Office

Head Office Administrator

Camp Kandalore

May 2022 - Aug 2022 (3 months)

Provided HR administrative support including maintaining employee records, coordinating recruitment paperwork, and managing confidential files to support seasonal staffing operations.

HR & Administration Recruitment support Record keeping Onboarding Confidentiality Microsoft Office

Education

Degrees, certifications, and relevant coursework

Centennial College

Advanced Diploma, Human Resources

2021 - 2023

Completed a Business Administration – Human Resources Advanced Diploma with coursework in human resources management, employment law, organizational behaviour, payroll, and SAP.