At Service Tech Solutions, I handled customer inquiries by chat, email, and phone, resolving 85+ issues daily. I also documented customer feedback and product bugs for the technical team.
I contributed new solution articles to the internal knowledge base and provided prompt service while maintaining high customer satisfaction scores.
As a Water Quality Intern at FEDERAL MINISTRY OF WATER RESOURCES, I worked in the Water Quality department.
At FEDERAL AIRPORT AUTHORITY, PORT HARCOURT, I worked as a Medical Screening Officer, checking passengers' temperatures.
