At Popeyes Louisiana Kitchen, I supervise shift staff, assign tasks, and coach team members through daily operations. I also train new employees on procedures, safety standards, and customer service expectations.
I handle restaurant openings and closings, including cash handling, deposits, and end-of-day reports. I also manage inventory ordering and restocking while ensuring food safety and operating standards are met.
As a Crew Member at Popeyes Louisiana Kitchen, I served customers and prepared orders in line with corporate guidelines. I contributed to improved customer satisfaction and health inspection scores by following service and food safety requirements.
At Best Buy, I supported customers with electronic products, troubleshooting, and system setup. Earlier, as an Email Support Advisor at Concentrix, I resolved customer issues and escalated complaints, and contributed to fraud detection protocols.
