Edward Valencia
@edwardvalencia
Experienced Subject Matter Expert with a focus on healthcare support.
What I'm looking for
I am an experienced and dedicated Subject Matter Expert with over 7 years in the healthcare sector. My proven track record includes providing exceptional support to healthcare professionals, managing patient records, and handling confidential information with the utmost discretion. I pride myself on being an effective communicator, committed to delivering high-quality service to both patients and colleagues.
Throughout my career, I have developed specialized knowledge in the healthcare revenue cycle and have served as a resource and mentor for my team. I am detail-oriented and capable of working independently while adhering to internal guidelines and procedures. My proficiency in medical and insurance terminology, along with my familiarity with healthcare regulations, allows me to navigate complex situations effectively.
Experience
Work history, roles, and key accomplishments
Patient Collection Analyst
Undisclosed
Dec 2024 - Present (6 months)
Provided patient support by educating them on balance billing, payment processing, and payment arrangements. Handled dispute resolution, collected accurate insurance information, and verified benefits and eligibility.
Senior Claims Specialist / SME
Undisclosed
Oct 2017 - Nov 2024 (7 years 1 month)
Served as a Subject Matter Expert, providing guidance on healthcare software, processes, and workflows. Mentored team members and offered specialized knowledge in the healthcare revenue cycle.
Education
Degrees, certifications, and relevant coursework
Asian Institute of Computer Studies
Bachelor of Science, Computer Technology
Studied computer technology at the Asian Institute of Computer Studies. Gained foundational knowledge in various aspects of computer science and its applications.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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