Open to opportunities

Chester Cabal

@chestercabal

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Experienced healthcare claims leader skilled in billing, collections, and team supervision.

Philippines

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What I'm looking for

I seek a supervisory/lead role in healthcare claims or billing where I can apply my US health insurance expertise, lead teams, improve processes, and contribute to operational excellence.

I am an experienced healthcare claims professional with progressive leadership roles in medical claims, billing supervision, collections, and SME supervision across multiple healthcare outsourcing firms. I have a strong track record leading teams, improving processes, and working effectively under pressure while maintaining excellent written and oral communication in English and Filipino.

I bring proficiency in Microsoft Office, extensive knowledge of US health insurance and claims processes, and a commitment to excellence and teamwork. My background includes roles as Medical Claims Team Lead, Billing Supervisor, Claims Collections specialist, and SME Supervisor, demonstrating consistent operational leadership and cross-functional collaboration.

Experience

Work history, roles, and key accomplishments

Medical Claims Team Lead

KMC Mag Solutions Inc.

Sep 2022 - Nov 2024 (2 years 2 months)

Led medical claims processing team, overseeing operations and ensuring timely, accurate claim adjudication from Sep 2022 to Nov 2024 while improving team productivity and quality.

Claims Processing Team Leadership Quality Assurance Microsoft Office Communication Multitasking

Billing Supervisor

Conifer Health Solutions

Oct 2019 - May 2022 (2 years 7 months)

Supervised billing operations and staff, improving billing accuracy and cash collections while managing escalations and process improvements from Oct 2019 to May 2022.

Billing Supervision Revenue Cycle Collections Microsoft Office Process Improvement

Claims Collections Specialist

UnitedHealth Group Philippines

Aug 2014 - Sep 2018 (4 years 1 month)

Handled claims collections and account follow-ups, contributing to improved recovery rates and timely resolution from Aug 2014 to Sep 2018.

Collections Customer Service Communication Microsoft Office

SME Supervisor

Results Manila

Sep 2011 - Jul 2014 (2 years 10 months)

Supervised subject-matter expert team, provided coaching and operational support to improve performance and service quality from Sep 2011 to Jul 2014.

Team Supervision Coaching Performance Management Communication Microsoft Office Multitasking

Education

Degrees, certifications, and relevant coursework

School of St. Anthony

High School Diploma, Secondary Education

Completed secondary education at the School of St. Anthony in Fairview, Quezon City, developing communication and multitasking skills.

Holy Child Academy

Elementary Diploma, Primary Education

Completed elementary education at Holy Child Academy in Binalonan, Pangasinan.

National College of Business

Business

Tertiary education at the National College of Business with focus on business-related coursework and proficiency in Microsoft Office and US health insurance knowledge.