Joseph Tchendjio wamegne
@josephtchendjiowameg
Senior business analyst driving data-informed transformation, process automation, and measurable operational improvements.
ZimbabweWhat I'm looking for
I am a Senior Business Analyst with over six years of experience delivering process optimization, data-driven insights, and transformation initiatives across finance, healthcare, and technology.
I lead large programs and projects—such as a $1.5M CRM transformation—by eliciting requirements, modeling processes, and translating stakeholder needs into actionable user stories and deliverables.
My technical toolkit includes SQL, Python (Pandas, NumPy), Tableau, Power BI, Looker, Excel (Power Query), and project tools like JIRA and Confluence, which I use to build dashboards, forecasts, and automation that reduce manual effort and costs.
I collaborate closely with cross-functional teams and QA to ensure high-quality delivery, facilitate UAT, and produce measurable outcomes such as improved forecasting accuracy, reduced reporting time, and significant productivity gains.
Experience
Work history, roles, and key accomplishments
Senior Business Analyst
CVS Health
Jul 2021 - Present (4 years 4 months)
Led a $1.5M CRM transformation that boosted sales productivity 30% and identified automations saving $250K annually; built SQL and Tableau solutions that reduced manual reporting time 40% and Power BI dashboards improving executive reporting efficiency 60%.
Business Analyst
Cigna
May 2018 - Jun 2021 (3 years 1 month)
Documented 200+ business requirements to ensure traceability and test coverage, improved forecasting accuracy 25% via Excel financial models, and streamlined compliance reporting reducing prep time 40%.
Business Analyst
Mastercard
Jan 2017 - Apr 2018 (1 year 3 months)
Supported implementation of a cloud-based inventory system that improved accuracy 25% and defined SaaS requirements that increased order fulfillment accuracy 30%; produced Power BI reports for executive reviews.
Education
Degrees, certifications, and relevant coursework
Joseph hasn't added their education
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