Aakash Reddy Kunam
@aakashreddykunam
Senior Business Analyst with expertise in Agile and digital solutions.
What I'm looking for
I am a PMI-PMP certified Senior Business Analyst with over 7 years of experience in delivering complex digital solutions across various sectors, including Healthcare, Government, and Airlines. My expertise lies in Agile methodologies, particularly Scrum and SAFe, where I have successfully led teams to transform legacy systems and integrate CRM, CMS, ERP, and BI platforms. I am passionate about enhancing customer experiences and streamlining operations through data-driven insights.
Throughout my career, I have conducted over 40 discovery sessions to gather requirements, authored comprehensive BRDs and FRDs, and managed backlogs using JIRA and Azure DevOps. My technical skills include designing wireframes and process models, implementing CRM and BI solutions, and ensuring data integrity through rigorous ETL processes. I thrive in fast-paced environments, collaborating with cross-functional teams to drive projects from ideation to successful delivery.
Experience
Work history, roles, and key accomplishments
Senior Business Analyst
Community Health Plan of Washington
Aug 2022 - Jan 2025 (2 years 5 months)
Led a transformative initiative to modernize reporting frameworks, utilizing advanced BI tools like Tableau and Power BI. Managed the migration of legacy CRM to Salesforce, enhancing user engagement and compliance with CMS regulations.
Senior Business Analyst
Community Health Plan of Washington
Aug 2022 - Jan 2025 (2 years 5 months)
Led a transformative initiative to modernize reporting frameworks for the Community Health Plan of Washington, utilizing advanced BI tools like Tableau and Power BI. Managed the migration from a legacy CRM to Salesforce, enhancing user engagement and compliance with CMS regulations.
Senior Business Analyst
Maryland Department of Human Services
May 2019 - Jul 2022 (3 years 2 months)
Directed the development of the Integrated Eligibility System for Maryland, overseeing SNAP, TANF, and Medicaid programs. Modernized legacy systems and enhanced data integrity through BI reporting and ETL processes.
Senior Business Analyst
Maryland Department of Human Services
May 2019 - Jul 2022 (3 years 2 months)
Directed the development of the Integrated Eligibility System for Maryland, modernizing legacy systems and enhancing operational efficiency through BI reporting and ETL processes. Collaborated with stakeholders to ensure compliance and user needs were met.
Agile Business Analyst
Southwest Airlines
Sep 2018 - Apr 2019 (7 months)
Orchestrated enhancements to the international reservation system, improving passenger handling and connection time accuracy. Managed requirements and facilitated Agile ceremonies to ensure timely delivery.
Agile Business Analyst
Southwest Airlines
Sep 2018 - Apr 2019 (7 months)
Orchestrated enhancements to Southwest Airlines' international reservation system, improving efficiency for international passengers. Managed requirements gathering and facilitated Agile ceremonies to ensure timely delivery of user stories.
Business Analyst - Intern
Sonic Healthcare
Jun 2017 - Aug 2017 (2 months)
Supported the development of BI reporting solutions for healthcare metrics. Conducted requirement elicitation sessions and facilitated Agile meetings to enhance project operations.
Business Analyst Intern
Sonic Healthcare
Jun 2017 - Aug 2017 (2 months)
Supported the development of BI reporting solutions for healthcare metrics, focusing on claims processing and member eligibility. Facilitated Agile meetings and documented requirements to enhance project outcomes.
Education
Degrees, certifications, and relevant coursework
Campbellsville University
Master of Business Administration, Business Administration
2022 - 2024
The University of Texas at Dallas
Master of Science, Management Sciences
2015 - 2017
The University of Texas at Dallas
M.S Management Sciences, Management Sciences
2015 - 2017
Osmania University
Bachelor of Engineering, Computer Science & Engineering
2011 - 2015
Osmania University
B.E Computer Science & Engineering, Computer Science & Engineering
2011 - 2015
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Interested in hiring Aakash Reddy?
You can contact Aakash Reddy and 90k+ other talented remote workers on Himalayas.
Message Aakash ReddyFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
