Edward Curtis Jr
@edwardcurtisjr
Versatile IT professional with 20 years of experience.
United StatesWhat I'm looking for
I am an IT professional with two decades of experience in customer service, technical support, and project management. My journey has equipped me with a diverse skill set, allowing me to excel in various environments, from call centers to remote work. I have a proven track record of enhancing customer satisfaction through effective communication and problem-solving.
As the Owner/Operator of Curtis Tech Solutions, I specialize in computer and laptop virus removal, software reselling, and system optimization. My role has honed my technical skills and deepened my understanding of customer needs. Additionally, my experience as an Executive Assistant at WNM Construction involved project management and payroll management, further broadening my expertise in administrative functions.
Experience
Work history, roles, and key accomplishments
Owner/Operator
Curtis Tech Solutions
Feb 2012 - Present (13 years 4 months)
Founded and operate Curtis Tech Solutions, specializing in computer virus removal, software reselling, system optimization, and cell phone carrier unlocking. Provide technical support and solutions for various technology-related issues.
Executive Assistant
WNM Construction
Nov 2016 - Aug 2020 (3 years 9 months)
Managed projects and payroll while overseeing website editing and management. Provided support as a crew supervisor and handled conflict resolution in a remote work environment.
Customer Service Representative
HSN.Com
May 2011 - Oct 2016 (5 years 5 months)
Provided customer service from a home office, managing calls and inquiries while utilizing extensive knowledge of computer and web-based applications.
Education
Degrees, certifications, and relevant coursework
BCBishop State Community College
Associate's degree, Information Technology
1999 - 2001
Completed an Associate's degree in Information Technology, gaining foundational knowledge and skills in various IT disciplines.
John L. Leflore Prep Academy
Diploma
1996 - 1999
Achieved a high school diploma, providing a solid educational foundation for further studies in technology.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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