Edrian Arellano
@edrianarellano
Dedicated virtual appointment setter with strong communication skills.
What I'm looking for
I am Edrian Gonzales Arellano, currently working as a Virtual Appointment Setter at Lomeda Family Clinic in Perland, Texas. My role involves scheduling, rescheduling, and confirming patient appointments, ensuring that all necessary information is verified and accurately recorded. I pride myself on my ability to handle both inbound and outbound calls efficiently, assisting patients with their concerns while maintaining a high level of professionalism.
With a strong foundation in time management and organizational skills, I excel in coordinating with provider schedules and ensuring that all appointments run smoothly. My bilingual communication skills in English and Filipino allow me to connect with a diverse range of patients, making their experience as seamless as possible. I believe in the importance of self-discipline and can work effectively under pressure, always striving to provide value in my role.
Experience
Work history, roles, and key accomplishments
Virtual Appointment Setter
Lomeda Family Clinic
Nov 2023 - Present (1 year 6 months)
As a Virtual Appointment Setter, I schedule, reschedule, and confirm patient appointments using various platforms. I verify insurance and patient information, handle inbound and outbound calls, and assist with patient concerns while ensuring efficient coordination with provider schedules.
Education
Degrees, certifications, and relevant coursework
University of Cebu– Banilad Campus
High School Diploma, Senior High School
2022 - 2024
Budla-an Integrated School
High School Diploma, Secondary Education
2018 - 2022
Budla-an Integrated School
Elementary School Diploma, Elementary Education
2011 - 2018
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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