EJ
Open to opportunities

Edidiong Johnny

@edidiongjohnny

Dedicated customer service representative with strong communication skills.

Nigeria

What I'm looking for

I am looking for a challenging role that allows me to utilize my skills in customer service and communication.

I am a passionate customer service representative with a strong background in communication and sales. My experience at Coinstick Company and Paucha Technology Company has equipped me with the skills to effectively handle customer inquiries and provide exceptional service. I thrive in fast-paced environments and enjoy working as part of a team.

Throughout my career, I have developed the ability to work under pressure with minimal supervision. I am committed to continuous improvement and always seek to enhance my skills and knowledge in customer service. My educational background in Marketing from the University of Uyo complements my practical experience, allowing me to understand customer needs and deliver tailored solutions.

Experience

Work history, roles, and key accomplishments

PC
Current

Customer Service Representative

Paucha Technology Company

Sep 2022 - Oct 2024 (2 years 1 month)

Continued role as a Customer Service Representative, focusing on enhancing customer experience, managing customer relationships, and contributing to sales growth.

CC

Customer Service Representative

Coinstick Company

Oct 2021 - Jun 2022 (8 months)

Worked as a Customer Service Representative, providing support and assistance to customers, addressing inquiries, and resolving issues to ensure customer satisfaction.

Education

Degrees, certifications, and relevant coursework

University of Uyo logoUU

University of Uyo

Bachelor of Science, Marketing

2020 -

PU

Police Secondary School, Ukana

2014 - 2020

Tech stack

Software and tools used professionally

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Edidiong Johnny - Customer Service Representative - Paucha Technology Company | Himalayas