I am looking for a role that offers growth opportunities in a collaborative environment, where I can leverage my IT Support / helpdesk skills.
ECOpen to opportunities
Edgar Grande Carpio
@edgargrandecarpio
Passionate IT Support Engineer and Digital Marketing Specialist.
NetherlandsWhat I'm looking for
I am a passionate and results-driven individual, embracing unlimited opportunities as a digital nomad in music, IT, wine, and digital marketing. With over 37 years spent living in the Netherlands, I now thrive as a digital nomad, blending my diverse experiences into creating captivating digital ventures.
Currently, I work as an IT Support Engineer for La Bodeteka, where I provide technical support and improve processes for various clients, including KLM and Delta Airlines. My experience includes web development, software installation, and training computer users, which has equipped me with a robust skill set to tackle diverse challenges in the IT landscape.
My educational background in Digital Marketing and IT, combined with my hands-on experience in support roles, allows me to effectively bridge the gap between technology and marketing. I am committed to continuous learning and growth, always seeking to enhance my skills and contribute to innovative projects.
Experience
Work history, roles, and key accomplishments
LB
Current
IT- Support Engineer /webdesign
La Bodeteka
Apr 2024 - Present (1 year 2 months)
Provided comprehensive technical support, including software installation, reporting, and equipment repair and replacement. Contributed to website strategy and web development initiatives.
DE
Current
[Digital] Marketing
Deonidas
Jan 2021 - Present (4 years 5 months)
Managed SEO, social media marketing, and website development. Engaged in 3D product modeling and digital marketing strategies.
MH
ICT- Support
Municipality Haarlemmermeer
Jan 2022 - Aug 2022 (7 months)
Provided remote ICT support, focusing on process improvement and training computer users. Registered and managed questions, incidents, and malfunctions.
BC
Prestige Awards Coordinator, TSG
Bain & Company
Dec 2017 - Dec 2018 (1 year)
Coordinated Prestige Awards and provided IT-Deskside Support. Managed desktop devices and communicated with third-party technical specialists.
OA
[Digital] Marketing | IT
Obrador Convento San Antonio
Jan 2019 - Feb 2022 (3 years 1 month)
Developed video content, managed SEO, and executed social media marketing campaigns. Oversaw website and online/offline marketing efforts, including e-commerce and IT support.
SB
IT/SCCM Support Engineer
Staples International B.V
Nov 2013 - Feb 2017 (3 years 3 months)
Administered SCCM 2012 for managing, deploying, and distributing software, including packaging and maintenance. Performed desktop imaging and server administration tasks such as backups and restores.
NI
IT Deskside Support Engineer
Nike
May 2013 - Oct 2013 (5 months)
Logged and processed support calls, diagnosing and resolving hardware, software, and end-user problems. Installed and configured computer hardware, software, systems, networks, printers, and scanners.
GE
IT-Deskside Support Engineer
Genzyme
Oct 2009 - May 2013 (3 years 7 months)
Logged and processed support calls, diagnosing and resolving hardware, software, and end-user problems. Installed and configured computer hardware, software, systems, networks, printers, and scanners.
Education
Degrees, certifications, and relevant coursework
UDUdemy
Course Certificate, Digital Marketing
Completed a comprehensive digital marketing course, gaining expertise in various digital marketing strategies and tools.
UDUdemy
Course Certificate, Marketing Psychology
Studied the principles of marketing psychology, understanding consumer behavior and effective marketing techniques.
LO
Leidse Onderwijsinstellingen
Diploma, Desktop Publishing
Acquired skills in desktop publishing, focusing on design and layout for various print and digital media.
EX
EXIN
Certification, ITIL Foundation
Obtained ITIL Foundation certification, demonstrating knowledge of IT service management best practices.
RF
ROC Flevoland
Medewerker ICT Support, ICT Support
Completed a program focused on ICT support, gaining practical skills in information and communication technology assistance.
OM
OSG de Meergronden
Administratie, Administratie
Studied administration, developing skills in organizational and office management tasks.
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
NetherlandsAuthorized to work in
El SalvadorSalary expectations
0-110k USD
Job categories
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