benjamin defays
@benjamindefays
Dynamic IT Engineer with expertise in software development and testing.
What I'm looking for
I am a dynamic and results-driven IT Engineer with a strong background in quality assurance and software development.
My experience as a Flutter developer has given me a deep understanding of Dart and Python.
I can collaborate closely with product owners and development teams to ensure data accuracy and reliability, designing comprehensive test strategies that significantly improve testing efficiency.
Throughout my career, I have executed various testing methodologies, including manual, exploratory, and automated testing.
My proficiency with tools like QTP and HP ALM has allowed me to automate key test scenarios, enhancing coverage and efficiency. I possess strong debugging skills, honed during my time as a support agent and escalation manager, and I hold certifications in Google Cloud Platform, including Associate and Cloud Data Engineer.
Experience
Work history, roles, and key accomplishments
Flutter Developer
PVP inc
Nov 2023 - Present (1 year 7 months)
Developed cross-platform apps for Web, iOS, and Android using Flutter.
Conducted manual testing to ensure functionality, stability, and responsiveness.
Created project documentation, including test plans for agile processes.
Managed Firebase integration for real-time data handling.
Implemented full localization for multi-language support.
Support Escalation Manager for Google
PVP inc
Apr 2020 - Nov 2023 (3 years 7 months)
Provided Tier-3/4 billing support for Google Cloud in APAC, resolving complex issues.
Managed escalations, maintaining 95%+ customer satisfaction.
Built internal KPI dashboards with SQL for decision-making and QA.
QA Engineer for Dalkia
Nova Technology
Feb 2016 - Oct 2018 (2 years 8 months)
Collaborated with the Product Owner and Development Team to ensure data accuracy. Designed and executed test strategies using HP ALM, including regression and automation with HP ALM and QTP. Conducted functional and technical testing for HRMS, JMS, web services, API, and database migrations. Developed and maintained test plans.
Education
Degrees, certifications, and relevant coursework
Ecole Supérieure d'Ingénieur Paris Est
Master's Degree, Computer Science
2013 - 2014
Master in Computer Science applied to business management, focusing on integrating IT solutions with business strategies to enhance operational efficiency.
Ecole Supérieure d'Ingénieur Paris Est
Master, Computer Science applied to business management
2013 - 2014
Tech stack
Software and tools used professionally
Google AdMob
Postman
Google Cloud Filestore
Google Cloud Platform
Cloudflare
Flutter
Gmail
Google Analytics
Python
Dart
Linux
iOS
macOS
Windows
Google Workspace
Firebase
Google Cloud Pub/Sub
Google Cloud Functions
Cloud Functions for Firebase
Google Cloud SQL
Firebase Hosting
Firebase Authentication
Firebase Crashlytics
SQL
Availability
Location
Salary expectations
Social media
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