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Eda Nur FazliogluEF
Looking for a job

Eda Nur Fazlioglu

@edanurfazlioglu

I manage operations, PR, reputation, and international guest communication.

Turkey
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What I'm looking for

I'm open to freelance, consulting, and management-focused collaborations involving operations, communications, reputation management, and international guest relations.

At Mesa Holding, I managed customer experience, PR, and communications for Mesa Demirbükü Residences & Villas, coordinating end-to-end operations and international client communication. I strengthened corporate reputation while improving customer satisfaction through CRM and operational process management.

I also bring e-commerce, production, and international operations experience, including increasing category revenue by 25% at allkaria.com. I take a calm, solution-oriented approach to complex operations and high-pressure situations.

Experience

Work history, roles, and key accomplishments

Mesa Holding logoMH

Acting Residential Operations Manager | PR & Communications Manager

Jul 2026 - Aug 2026 (1 month)

Worked as Acting Residential Operations Manager | PR & Communications Manager at Mesa Holding.

Mesa Holding logoMH

Customer Experience & PR Manager

Jul 2022 - Aug 2026 (4 years 1 month)

Mesa Demirbükü Residences & Villas

Coordinated customer relations and brand management for a luxury residential project.
Improved customer satisfaction through end-to-end operational process management.
Managed CRM systems.
Strengthened corporate reputation by establishing effective communication with international clients.

Skills: CRM, PR Communication, Customer Experience, International Client

allkaria.com logoAL

Category Manager

Jan 2022 - Jul 2022 (6 months)

E-commerce specialist

Oversaw product and category management for the e-commerce platform.
Managed product uploads, stock control, and SEO-friendly content via WordPress.
Increased category-based revenue by 25% through strategic sales planning.

Skills: WordPress, E-commerce Management, Product Categorization, SEO

KuzeyAlp Technology Canada LTD. logoKL

Ecommerce Specialist

Jan 2021 - Aug 2021 (7 months)

Managed product listings, market research, and supplier relations on Amazon.ca and Amazon.com.mx.
Handled customer support and analyzed product reviews to contribute to product improvement.

Skills: Amazon Seller Central, Product Research, Supplier Management, Customer Support

Halkbank logoHA

Intern

Jun 2019 - Jul 2019 (1 month)

Halkbank Head Office / Foreign Operations Department

Supported foreign currency and international transfer operations.
Prepared technical documentation and handled data entry for international payment processes.

V.K Concept logoVC

Production & Operations Specialist

Aug 2018 - May 2019 (9 months)

Led and coordinated a 10-person production team, overseeing production planning and stock control.
Improved cost efficiency and time management processes.

Skills: improving production, ceramic art, visual arts

Decathlon Türkiye logoDT

Salesperson

Nov 2016 - Oct 2017 (11 months)

Worked as Salesperson at Decathlon Türkiye.

Education

Degrees, certifications, and relevant coursework

YN

Yıldız Teknik Üniversitesi

Lisans Derecesi, İşletme (İngilizce)

2015 - 2021

GO

Google

Google Dijital Atölye

Issued Oct 2020

GO

Google

Google Analytics

Issued Nov 2020 · Expired Nov 2023

CO

Coursera

Introduction to Search Engine Optimization

Issued Nov 2020

ME

Meta

Social Media Management

Issued Dec 2020

AM

Amazon

Sponsored Ads Foundations Certification

Issued Dec 2020 · Expired Dec 2021

FF

Finansal Okuryazarlık ve Erişim Derneği (FODER)

Finansal Okuryazarlık

Issued Sep 2018

VY

Vira Yatçılık

Temel Kürek Eğitimi

Issued Oct 2017

HL

Halide Edip Adıvar Anadolu Lisesi

EA

2011 - 2015

Tech stack

Software and tools used professionally

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