Rabia Bolat

Organized and handled customer relations. Managed information flow between customers, production units, and logistics.

Received customer orders and followed all steps up to shipment. Entered order data into Sentez software and coordinated information between customers, production units, and logistics.

Organized and handled customer relations while managing information flow between customers, production units, and logistics. Followed collection processes through all steps up to shipment.

Entered order data into Sentez software to provide information to internal units and followed orders through shipment. Assessed customer feedback and coordinated with the product development department.

Performed sales monitoring and inventory control while following and controlling foreign trade documents. Managed customer relations, conducted market and lead research, and proposed sales strategies to management.

Followed daily inventory reports and kept inventories updated while managing product displays. Collected and reported customer feedback and prepared daily sales reports, supporting promotions based on market research.

Managed the company’s marketing budget and led marketing activities, including digital marketing strategies across search engines, websites, and PPC channels. Coordinated CRM activities and organized national and international trade fairs while aligning customer feedback with product development.

Completed an MBA in Marketing Management at the University of Wales (UK) from 2010 to 2011.

Completed a bachelor's degree in Management at the University of Wales (UK) from 2009 to 2010.

Earned an associate degree as a Textile Technician at Süleyman Demirel University from 1999 to 2001.