Ece Keklik
@ecekeklik
I deliver guest services and front-office support for hospitality and tourism.
TurkeyWhat I'm looking for
I've supported guest services and front-office operations at Golden Age Hotel, Fidelio Bodrum Park Resort, and Kairaba Bodrum Imperial / MP HOTELS in Turkey.
As a Tourism Guidance graduate with honors from Aydın Adnan Menderes University, I combine hospitality experience with event planning, sales, and customer service. I've also worked as an Events & Organisations Specialist at BZK Turizm & MICE and as a Customer Service Representative at First Contact Service İletişim Hizmetleri A.Ş.
My strengths are problem-solving and clear communication, supported by experience with ElektraWeb, MS Office, event planning, and sales.
I'm eager to expand my expertise through international opportunities and contribute effectively in global professional settings.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
First Contact Service İletişim Hizmetleri A.Ş.
Feb 2026 - Present (6 months)
Handling customer service inquiries and providing support.
Events & Organisitions Specialist
BZK Turizm & MICE
Nov 2025 - Jan 2026 (2 months)
Specialized in event planning and organization for tourism and MICE services.
Receptionist
Golden Age Hotel
Jun 2025 - Oct 2025 (4 months)
Managed front desk operations and guest services at a hotel.
Guest Relations Officer
Fidelio Bodrum Park Resort
Jun 2024 - Sep 2024 (3 months)
Provided guest relations support and ensured guest satisfaction at a resort.
Guest Relations Officer
Kairaba Bodrum Imperial // MP HOTELS
May 2023 - Sep 2023 (4 months)
Handled guest relations and customer service duties at a hotel.
Sales Representative
Penti
Jun 2022 - Sep 2022 (3 months)
Engaged in sales activities and customer interaction.
Coffee Barista
Günce Kitabevi // Cafe
Sep 2021 - Dec 2021 (3 months)
Prepared and served coffee and provided customer service at a bookstore cafe.
Education
Degrees, certifications, and relevant coursework
Akademia Wychowania Fizycznego Jozefa Pilsudskiego w Warszawie
Erasmus+ Exchange, Tourism
2024 - 2025
Participated in an Erasmus+ exchange program in Warsaw, focusing on tourism and related studies.
Aydın Adnan Menderes University
Bachelor of Arts, Tourism Guidance
2020 - 2025
Grade: 3.35 / 4.00
Graduated with honors with a Bachelor of Arts in Tourism Guidance, achieving a GPA of 3.35/4.00.
Availability
Location
TurkeyAuthorized to work in
Job categories
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