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Muhammet ŞengözME
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Muhammet Şengöz

@muhammetengz

Customer-focused sales and service professional with hospitality experience.

Turkey
Message

What I'm looking for

I am looking for customer-facing roles in hospitality, retail, or travel where I can use my sales and service skills, work in a team-focused culture, and grow into roles with greater responsibility.

I am a customer-focused sales and service professional with experience across retail, hospitality, and travel operations. I hold a Bachelor of Business Administration (English) from İstanbul Gelişim University and have worked as a sales representative, receptionist, customer service representative, and transferman, delivering strong guest experiences and client support.

I bring proven interpersonal and communication skills in Turkish (native) and English, a practical background in front-line customer interaction, and a results-oriented approach to sales and service roles. I seek opportunities where I can apply my hospitality and customer service experience to improve client satisfaction and support business goals.

Experience

Work history, roles, and key accomplishments

SH

Receptionist

Sunny Hill Alya Hotel

Jan 2021 - Dec 2021 (11 months)

Managed front-desk operations, guest check-ins/check-outs, and reservations at a hotel in Antalya, improving guest satisfaction through responsive service.

Education

Degrees, certifications, and relevant coursework

SU

İstanbul Gelişim University

Bachelor of Business Administration, Business Administration

2014 - 2019

Completed a Bachelor of Business Administration program taught in English from 2014 to 2019.

AS

Alanya Anatolian High School

High School Diploma, General Secondary Education

2010 - 2014

Completed secondary education at Alanya Anatolian High School from 2010 to 2014.

Tech stack

Software and tools used professionally

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