MEMuhammet Şengöz
@muhammetengz
Customer-focused sales and service professional with hospitality experience.
TurkeyWhat I'm looking for
I am a customer-focused sales and service professional with experience across retail, hospitality, and travel operations. I hold a Bachelor of Business Administration (English) from İstanbul Gelişim University and have worked as a sales representative, receptionist, customer service representative, and transferman, delivering strong guest experiences and client support.
I bring proven interpersonal and communication skills in Turkish (native) and English, a practical background in front-line customer interaction, and a results-oriented approach to sales and service roles. I seek opportunities where I can apply my hospitality and customer service experience to improve client satisfaction and support business goals.
Experience
Work history, roles, and key accomplishments
Sales Representative
US Polo Assn
Jan 2022 - Present (3 years 9 months)
Performed retail sales and customer service at US Polo Assn in Antalya, driving transactions and maintaining merchandise presentation to meet store targets.
Receptionist
Sunny Hill Alya Hotel
Jan 2021 - Dec 2021 (11 months)
Managed front-desk operations, guest check-ins/check-outs, and reservations at a hotel in Antalya, improving guest satisfaction through responsive service.
Customer Service Representative
Global Exchange
Jan 2019 - Dec 2020 (1 year 11 months)
Handled customer inquiries and transactions for Global Exchange in Istanbul, ensuring accurate currency exchange services and compliant cash operations.
Transferman
HSC Travel
Jan 2018 - Dec 2018 (11 months)
Coordinated guest transfers and logistics for HSC Travel in Antalya, managing schedules and ensuring timely, safe transportation for tourists.
Education
Degrees, certifications, and relevant coursework
İstanbul Gelişim University
Bachelor of Business Administration, Business Administration
2014 - 2019
Completed a Bachelor of Business Administration program taught in English from 2014 to 2019.
Alanya Anatolian High School
High School Diploma, General Secondary Education
2010 - 2014
Completed secondary education at Alanya Anatolian High School from 2010 to 2014.
Tech stack
Software and tools used professionally
Availability
Location
TurkeyAuthorized to work in
Job categories
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